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Improve the enrollment process
Community college leaders are all asking a similar question: are we going to experience the same countercyclical enrollment bump as we did during the Great Recession? This article explores that question.
Your student loan payments are due: 3 strategies to support community college students’ financial wellness
While loan payments will continue to be stalled for students actively enrolled at your institution, there are a number of ways they could negatively impact your students—and your retention rates—today. Fortunately, there are ways community colleges can proactively assist students facing financial hardships and help them stay on the path to timely (and affordable) completion.
Colleges and universities are playing a larger role in helping students access basic needs supports, challenging stigmas, and normalizing support seeking behavior. As we start the semester, now is the time for community colleges to double down on creating a basic needs infrastructure so students can receive support before they are at risk of stopping out.
This diagnostic is designed to help your institution identify areas where your college is excelling, as well as areas for improvement, within the realm of student customer service. We’ve grouped the assessment by five themes that correspond to the five recommendations made in our Student Customer Service Perceptions Among Community College Practitioners insight paper.
EAB's new insight paper details perceptions from 160+ community college practitioners of student customer service practices and how they impact enrollment and retention.
ExpertsMore on Our Experts
In this new remote world, students find themselves in a situation for which many are ill-prepared. In this webinar, we discuss how to promote student success in a remote space and maintain engagement in a socially distanced world.
In this webinar, we discuss the two possible paths for a course—remote delivery or no remote delivery—including how to determine which path is right for a course, what to do if you’re halting course instruction, and what other institutions are doing to continue instruction for hands-on courses.