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Three lessons from 1,200 student success leaders on higher ed’s future

CONNECTED25 revealed how 1,200 leaders are navigating higher ed’s upheaval through AI, accountability, and a renewed focus on…
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What matters to student success teams in 2026

See what student success leaders are prioritizing for 2026—from retention to career readiness—and how institutions can overcome capacity…
Student Success Blog
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Four signs it’s time to break up with your student CRM

Discover the four key signs you need a new student CRM, from painful implementation to hidden fees. Learn…
Student Success Blog
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What are students asking university chatbots?

Discover how student chatbot data from EAB’s Navigate360 reveals real student needs—and how AI can close support gaps…
Student Success Blog

Latest Posts From This Blog

  • 3 strategies to engage faculty in your student success initiatives

    I can’t tell you how many times a provost has asked me, “But what do I do about my faculty?” as they are thinking about rolling out a new student success initiative. Frankly, it’s a fair question. Despite all the investments we’ve made in student success over the past few years, few campuses have fully engaged their faculty when reorganizing to better support students. It doesn’t have to be this way, and we are beginning to see a change.

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  • How one advising leader saw a 600% increase in student responses

    Words surrounding email performance—like “open rates,” “clickthrough rates,” and “conversion rates”—are not part of most academics’ vocabulary. But digital marketing best practices can provide measurable value to your student communications.

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  • What success means to your students, in their own words

    EAB researchers went directly to over 200 students and asked how they conceive of success. Their answers surprised, delighted, and moved us—and helped us focus our research and development agenda for the upcoming year.

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  • The evolution of student success

    How did we arrive at today's complex definition of student success? Our experts borrowed principles from evolutionary biology to examine how far student success has come, as well as where it might go in the future.

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  • The false tradeoff between academic rigor and course pass rates

    See four proven approaches to working with faculty and academic departments to redesign high-DFW courses while maintaining or even strengthening their academic rigor.

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  • 3 ways to make advising experiences more meaningful for disengaged students

    Students who develop a relationship with a campus advisor are more likely to persist than students who don't, but students don't always know how advisors can help them. Learn three strategies to make advising more about holistic support and self-direction rather than transactional questions.

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  • A better way to engage first-generation parents

    One-size-fits-all communication doesn't work for your students and it doesn't work for their parents, either. Read about how one institution created more customized newsletters for first-generation students' parents.

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  • Does Blue Apron have the best recipe for student outcomes?

    New cooks and students entering the workforce have much in common—they know what they want to achieve, but they don't always know how to get there. Meal-kit services such as Blue Apron offer key lessons for how academic leaders can help students prepare for the workforce.

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  • Why texting your students isn’t ‘coddling’

    In talking to members about student enablement, we often hear comments like "Isn't that hand-holding?" But arming students with student enablement technologies isn't coddling--it's leveling the playing field. Learn why.

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