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4 steps to build better student support in higher ed
Student success teams are already using AI on a daily basis. Here’s what institutions need to know.
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Latest Posts From This Blog
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Data literacy and student success
There is a connection between data literacy and student success by way of the faculty and staff. In my work with members of EAB’s Student Success Collaborative, data literacy has come up time and again as one of the biggest barriers to their vision of a data-enabled campus, especially when it comes to decision-making to promote student outcomes.
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Why federal financial aid isn’t enough for college students
What’s more personal than money? The dollar bill, dinero, dough, or green—no matter what you call it, money (or the lack of it) can make your life great, manageable, or downright tough. As one who has experienced the highs and lows of cash, I’ve seen how finances can cause people to withdraw from life or, on the flipside, find creative ways to get the resources they need.
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How does a four year degree become a six-and-a-half year degree?
It’s no secret that college costs a lot. One good way to help minimize the expense is to do everything in our power to shorten the total time it takes for students to get a degree. We might not have much latitude to reduce the price of a year’s tuition, but we can absolutely do more to control the total amount that an individual student pays by reducing unnecessary delays and roadblocks along the path to getting a degree.
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6 common barriers to using data for student success management
Across conversations with a diverse group of student success leaders this winter, it became clear that people and process are at the heart of the challenge. Even the perfect data tool won’t make an impact if the people and the organizational environment aren’t right. We heard the following framework emerge: Six key ingredients that must be in place for each individual to be an active and effective user of student data.
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4 things Pokémon GO taught me about student success
My love of catching ‘em all evolved into a fascination more aligned with my professional interests as a user experience designer: how can virtual “hooks” create new behaviors? After all, if the emergence of cartoon animals on a map could get me on a walk every day, surely there are mechanisms to instill “success habits” in our students. Here’s what I learned.
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3 strategies to engage faculty in your student success initiatives
I can’t tell you how many times a provost has asked me, “But what do I do about my faculty?” as they are thinking about rolling out a new student success initiative. Frankly, it’s a fair question. Despite all the investments we’ve made in student success over the past few years, few campuses have fully engaged their faculty when reorganizing to better support students. It doesn’t have to be this way, and we are beginning to see a change.
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How three simple community college onboarding changes turned into $70K
At Danville Community College, leaders uncovered three barriers facing students upon entry, and worked with EAB to streamline the student experience. The result? An increase in applicant-to-enrollee conversion in the first semester alone, resulting in nearly $70K in additional revenue—just from better front-end processes.
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How one advising leader saw a 600% increase in student responses
Words surrounding email performance—like “open rates,” “clickthrough rates,” and “conversion rates”—are not part of most academics’ vocabulary. But digital marketing best practices can provide measurable value to your student communications.
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What success means to your students, in their own words
EAB researchers went directly to over 200 students and asked how they conceive of success. Their answers surprised, delighted, and moved us—and helped us focus our research and development agenda for the upcoming year.
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