Adult Prospective Student Journey: Local Community College Application

Teal Flag icon
Illustration-Pan-SOP-SIM3-Event-LocalCommunityCollege-E1-700x646

You start your application for the community college, hoping it will be quick and easy. You get most of your application in fairly quickly, but the system doesn’t recognize you as a returning student.

You need to send an official high school transcript, and you have no idea how to get that. You also look at the FAFSA form and it looks long and confusing, so you take a break.

Teal Flag icon
Illustration-Pan-SOP-SIM3-Event-LocalCommunityCollege-E2-700x679

You try to call the admissions office for help. They don’t answer. This delays your application by two days. 

You finally get help and submit your application.

Teal Flag icon
Illustration-Pan-SOP-SIM3-Event-LocalCommunityCollege-E3-700x661

Two weeks later, you get a letter in the mail:

“Congratulations! You’ve been accepted!”


Enclosed, you find a checklist of all the things you have left to do:

  • Visit the campus in-person to take your placement tests
  • Talk to the registrar’s office to figure out if they will still accept your past credits from the same institution
  • Meet with career counselor
  • Academic advising and course registration
  • Attend in-person orientation
Teal Flag icon

You feel conflicted. On one hand, you are so excited that you’ve been accepted! On the other hand, it still sounds like there’s a lot of work to do. And, you’re concerned about all of the visits to campus in the middle of the pandemic.

You’ve been pretty careful so far, and you aren't enthusiastic about being indoors on campus. 

What do you do?

Key Insight

According to an EAB analysis, it takes students 3 weeks to make as much progress on an online community college application as they could do in one day in-person pre-pandemic.

EAB asks you to accept cookies for authorization purposes, as well as to track usage data and for marketing purposes. To get more information about these cookies and the processing of your personal information, please see our Privacy Policy. Do you accept these cookies and the processing of your personal information involved?