Why customer service matters for community colleges
Are you meeting students’ basic needs?
How dual enrollment can combat enrollment declines
Your student loan payments are due: 3 strategies to support community college students’ financial wellness
Latest Posts From This Blog
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Why federal financial aid isn’t enough for college students
What’s more personal than money? The dollar bill, dinero, dough, or green—no matter what you call it, money (or the lack of it) can make your life great, manageable, or downright tough. As one who has experienced the highs and lows of cash, I’ve seen how finances can cause people to withdraw from life or, on the flipside, find creative ways to get the resources they need.
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How three simple community college onboarding changes turned into $70K
At Danville Community College, leaders uncovered three barriers facing students upon entry, and worked with EAB to streamline the student experience. The result? An increase in applicant-to-enrollee conversion in the first semester alone, resulting in nearly $70K in additional revenue—just from better front-end processes.
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Confessions of a community college secret shopper
In coordination with EAB members across the country, our research team conducted ‘secret shopping’ exercises at colleges in 25 states and catalogued over 800 hours observing and role-playing the new student experience.
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Look beyond demographics to serve students better
Student success initiatives based on demographic risk indicators are well-intentioned but often misguided. Learn how you can collect better information about students to identify those students who truly need extra support—and empower those who don't.
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The community college leader’s guide to overcoming ‘new initiative’ anxiety
Discover three common anxieties that college leaders face before launching a new student success program, as well as strategies to overcome each one.
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Q&A: How members implement Guided Pathways
Cynthia Pascal, acting Director of Student Services at Northern Virginia Community College, chats with EAB's Melinda Salaman about helping students find the right major and Guided Pathways, and shares her advice for college leaders who hope to engage advisors in institutional change.
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How to achieve liberal arts outcomes with Guided Pathways
Most community college students assume that a liberal arts education is unattainable for them, but the Guided Pathways model can change this. Learn how pathways can incorporate traditional elements of a liberal arts education into the community college experience.
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Why do fiscally conscientious students default on their loans?
Too many students default on their student loans, but it's not because they're poor money managers. Explore the reasons behind the high number of defaults and what community college leaders can do to help.
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3 ways to engage students in the perfect program
Colleges that engage students in picking the right career path from the start reap the benefits of higher retention rates because students are better suited for their majors. Learn three ways community college leaders can be proactive in implementing top-notch career counseling.
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