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Why customer service matters for community colleges
While we might not always think of students as “customers,” the reality is that their experiences as consumers…
Community College Blog
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Are you meeting students’ basic needs?
Community colleges play a vital role in higher education, offering affordable and accessible pathways to academic and professional…
Community College Blog
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How dual enrollment can combat enrollment declines
Since 2020, enrollment at community colleges has declined 5.4 percent, which has prompted institutions to reflect on practices…
Community College Blog
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Your student loan payments are due: 3 strategies to support community college students’ financial wellness
While loan payments will continue to be stalled for students actively enrolled at your institution, there are a…
Community College Blog
Latest Posts From This Blog
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Moving beyond traditional customer service training to turn the dial on enrollment
Learn to progress beyond traditional methods of customer service to encourage students to enroll.
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Did Florida’s developmental education bill pave the way for student success innovation?
After Florida instituted its 2013 law that changed how the state's 28 two-year college could assess incoming students, students started skipping developmental education. Discover what those students are teaching community college leaders about student success.
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Avoiding ‘fight or flight’ behaviors in student onboarding
Learn how to prevent students from exhibiting ""fight or flight"" behaviors during onboarding.
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