Why customer service matters for community colleges
Are you meeting students’ basic needs?
How dual enrollment can combat enrollment declines
Your student loan payments are due: 3 strategies to support community college students’ financial wellness
Latest Posts From This Blog
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Are you meeting students’ basic needs?
Community colleges play a vital role in higher education, offering affordable and accessible pathways to academic and professional success. However, many students face significant barriers outside of the classroom that hinder their ability to excel, like I did.
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Why customer service matters for community colleges
While we might not always think of students as “customers,” the reality is that their experiences as consumers shape their expectations for how they interact with colleges. In order to design a modern student experience, colleges must understand the forces that shape student expectations long before they arrive on campus.
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How dual enrollment can combat enrollment declines
Since 2020, enrollment at community colleges has declined 5.4 percent, which has prompted institutions to reflect on practices that impact student success and on barriers students face in their pursuit of higher education.
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3 Tips to Streamline Community College Compliance Reporting
Reporting and compliance tasks are critical, but their time-intensive nature can bog data teams down. Read this post to learn 3 ways to simplify the reporting process for your community college—freeing up your teams’ time for more strategic initiatives.
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The 4 stages of an integrated lifecycle approach for community college student success
Community colleges are still seeing significant retention problems for students who are early in their programs. Building an integrated student lifecycle approach, from first point of contact with a prospect through successful completion, is key to setting students up for success. This blog explains the 4 stages of an integrated lifecycle approach and how EAB's Navigate student CRM can help.
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How to engage more community college prospects amid the “great opt-out”
As a growing number of high school students consider opting out of higher education, each interaction with a prospective community college student becomes more important. This post offers recommendations to help community colleges reframe their prospect management strategy.
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5 Tips for Recruiting and Enrolling Latine/x Students in Your Community College
Prospective Latine/x college students in the U.S. are the most likely to choose community college as their first step when pursuing a higher education. But they're also more likely to face certain barriers to enrollment and retention. In this blog, we share 5 ways community colleges can recruit and enroll Latine/x students.
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3 ways to attract and retain community college staff amid the talent crisis
Community college staff members are taking on larger workloads as enrollments continue to dip. Innovating on how to attract and retain talent is critical for stabilizing student support. This post explores community college staffing trends and offers three ways to attract and retain staff.
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5 ways community college presidents are supporting Black and Latino male student retention
EAB spoke with more than 20 community college presidents about their initiatives to increase Black and Latino male student retention.
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