Longer-term cost containment tactics
Efficiency and Effectiveness Initiatives
Review key lessons from post-Great Recession efficiency audits to identify successes to emulate and mistakes to avoid, and get guidance on where the majority of potential savings lie
Design Better Workflows with Five Process Improvement Steps
Follow these five jargon-free steps for every exercise to improve processes and design better workflows
Explore case studies of commonly broken processes across six functional areas to boost buy-in for process improvement initiatives on your campus
Take our shared services readiness diagnostic to evaluate urgency and guide senior-level conversations about campus readiness to adopt shared services models
Discover how the Program Analytics Dashboard within EAB’s Academic Performance Solutions (APS) provides provosts, deans, and department leaders with program-specific insights and data to compare performance across the institution.
Design a Shared Services Model That Reflects Campus Priorities
Use our roadmap to design a shared services model that strikes a balance between efficiency of process standardization and responsiveness to units’ service expectations
Ease the Transition to Shared Services with a Plan for Change Management Hurdles
Use our roadmap to ease the transition to shared services with a plan for change management hurdles
Compendium of Shared Services Profiles
Use our Compendium of Shared Services Profiles to understand how peer institutions structure and fund their shared services models
Shared Services Maturity Model
Review the maturity model in our shared services primer to evaluate opportunities to enhance existing shared services models
Innovations in Counseling Center Staffing
Review three dynamic staffing models implemented by other institutions to more cost-effectively meet fluctuating demands for counseling services on your campus
Review best practices to building high-efficiency human resources departments that optimize operations and refocus staff on higher-level work
Shift from Annual Performance Management to Continuous Feedback
Access toolkits for improving the performance management process to increase staff engagement and reduce turnover
